Tenant Handbook
Download your handbook to find out everything you need to know about our properties and services and what is expected from you as a tenant.
My Tenancy
Your Tenancy Agreement
Your rights and responsibilities as our resident and ours as your landlord.
Altering Your Home
If you’re a secure or assured tenant (but not an assured Shorthold tenant), you have the right to alter your home providing you get our written permission first.
Sub-letting & Lodgers
If you are secure or assured tenant (only) and are considering sub-letting part of your home or taking in a lodger, please ensure you familiarise yourself with our rules to make sure you do not breach your tenancy conditions. Assured Shorthold tenants cannot sublet.
Your Right to Buy Your Home
If you are a secure or assured tenant (only) you may be eligible to buy your home under the Government’s ‘Right to Buy Scheme’.
Update My Details
We need up-to-date details about you and your household, so that we can carry on providing you with homes and services that meet your needs.
Housing Benefits
If you receive housing benefit, you can arrange for your local council to pay your benefit directly to us. Visit your local council’s website to find out more about housing benefit, or you can use the handy calculator by following the link below.
Get the Allpay app
APPLE QR CODE
ANDROID QR CODE
